Dana Dillard, EVP of Corporate and Social Responsibility, Mr. Cooper Group
With over 30 years of mortgage servicing experience, Dana Dillard has worked at many large servicing organizations with a focus on the customer. Currently, Dana serves on the Executive team at the Mr. Cooper Group as EVP of Corporate and Social Responsibility which includes Government, Community and Industry Relations and the Office of Diversity and Inclusion. Prior to joining Mr. Cooper, Dana worked at GMAC RESCAP where she managed the REO, Liquidations and Community Outreach teams during the peak of the housing crisis. Dana has held other senior leadership positions at EMC Mortgage, Bank of America Mortgage and Lomas Mortgage. Over the three decades of her career, Dana has been recognized within the industry as a thought leader and an advocate for both employees and customers. Her awards include 2019 M Reports 25 Most Influential People, 2016 Elite Women in Housing, and 2015 Housing Wire’s Top 40 Most Influential Women.