Sherry Graziano, Senior Vice President, SunTrust Mortgage Transformation
Sherry Graziano is the Mortgage Transformation leader, focused on designing a best-in- class client journey. Sherry’s team is working to bridge client expectations and technology opportunities to develop a world class client experience, making the dream of homeownership easier for families to achieve. Sherry also has oversight for the mortgage inclusive lending strategy and community outreach efforts. In addition, Sherry works close with the broader consumer bank to deepen existing client relationships. Sherry currently serves on the SunTrust Women’s Teammate Network Executive Steering Committee, focused on programming for professional development of women at the enterprise level. She is also an active member of the SunTrust Foundation Teammate Philanthropy Advisory Council, which focuses on the advancement of our non-profit foundation.
Sherry joined SunTrust in 2011 as a Retail Loan Consultant and became a Top Producer within months, while providing a ‘voice of sales,’ in several key forums. In 2014, she joined the Sales & Performance Excellence team as the lead sales strategist. She developed the Mortgage Loan Associate onboarding and training programs, led sales readiness, reward and recognition programs and critical change initiatives for the three primary Mortgage distribution channels including Retail, Consumer Direct and Correspondent lending. In 2016, she joined the Operations Team and served as Orlando Operations Leader. She provided operations oversight for end-to-end mortgage fulfillment in both Retail and Direct production channels. Sherry’s leadership team managed mortgage processing, underwriting and closing, serving approximately 4,200 families annually. Her team consistently manufactured superior quality loans for delivery with an outstanding client experience.
Sherry was named a Platinum Performance Excellence Award winner for her contributions in 2014. She is a graduate of the 2015 MBA Future Leaders Program and is an advocate for our entire industry in Washington, DC. Sherry is a 2016 graduate of the SunTrust Insights Leadership Development program. Prior to joining SunTrust, She held positions of increasing responsibility at Bank of America, PHH Mortgage and predecessor Cendant.
Sherry is a graduate of the University of Florida and received her Masters from Rollins College. In her community, she has been active with Central Florida Jobs Initiative, Kiwanis Club and Susan G. Komen Race for the Cure. Sherry lives in Atlanta, Georgia with her husband Jamie, and sons Brady and Tristan.