Tammy Richards, Chief Operating Officer, loanDepot
As loanDepot’s Chief Operating Officer, Tammy Richards is responsible for the growth and refinement of loanDepot’s loan production processes including underwriting, processing, funding and closing, as well as quality assurance protocols. An industry veteran with significant experience in operations, she and her team are continuously seeking opportunities to simplify and improve our consumer-facing loan processes. Most recently, Tammy and her team unveiled the industry’s first end-to-end fully digital loan, mello smartloan™. The product of significant investments of time and technology, this industry breakthrough will forever change how customers engage in the mortgage loan process. A Black Belt, Six Sigma, Tammy has held senior leadership roles at Wells Fargo, Bank of America and Caliber Home Loans, overseeing the industry’s ongoing tech integration. As committed to giving back to the community as she is to her family and her career, Tammy regularly devotes her weekends to making and serving meals at the Marine Corps Base Camp Pendleton, one of the largest Marine Corps bases in the United States.